Privacy Policy

Kool Guys LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website KoolGuyHVAC.com or use our services. By using our website and services, you agree to the practices outlined in this Privacy Policy.

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1. Information We Collect

We may collect various types of information from you, including:

• Personal Information: Your name, email address, phone number, billing and shipping address, and payment details when you purchase our services or request a quote.

• Non-Personal Information: Your IP address, browser type, and usage data collected through cookies and other tracking technologies when you visit koolguyhvac.com.

• Service Data: HVAC system details, service preferences, and information gathered when you schedule consultations or services.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To deliver and improve our services

• To process payments and send confirmations

• To respond to your inquiries and provide customer support

• To send promotional materials and newsletters (you can opt out at any time)

• To analyze and optimize website performance

• To comply with legal requirements

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3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

• Service Providers: We work with third-party providers to assist in payment processing, website hosting, and marketing.

• Legal Compliance: We may disclose information if required by law, court orders, or in response to legal processes.

• Business Transfers: In case of mergers or acquisitions, your information may be transferred as part of the transaction.

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4. Security of Your Information

We take reasonable measures to safeguard your personal data from unauthorized access, use, or disclosure. While we strive to protect your information, no method of data transmission over the internet can be guaranteed as completely secure.

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5. Cookies and Tracking Technologies

We use cookies and other tracking technologies on koolguyhvac.com to enhance user experience, analyze traffic, and improve our services. You can adjust your browser settings to block cookies, but doing so may limit certain functionalities of the site.

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6. Your Data Rights

Depending on your location, you may have the following rights concerning your personal data:

• Access: Request access to the personal data we hold about you.

• Correction: Request that we correct any inaccurate or outdated information.

• Deletion: Request the deletion of your personal data, subject to legal exceptions.

• Opt-Out: Opt out of receiving marketing communications from us.

To exercise these rights, please contact us at koolguyhvac@gmail.com.

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7. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

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8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of those websites before providing any personal information.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will post the updated policy on our website, and the “Effective Date” will be revised accordingly. Your continued use of our services and koolguyhvac.com after any changes are posted constitutes your acceptance of those changes.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

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Kool Guys LLC
Website: koolguyhvac.com
Email: KoolGuyHvac@gmail.com
Phone: 941-281-5157
 

Your privacy is important to us, and we are committed to protecting your personal information while providing exceptional service.

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